Feature: Updating Listreners, Separating Logic from listeners, Queuing Policies

src/Review/Events/ReviewReplied.php

@@ -0,0 +1,26 @@
+<?php
+
+namespace Modules\Core\Review\Events;
+
+use Modules\Core\Auth\Models\Staff;
+use Modules\Core\Review\Models\ProductReview;
+
+/**
+ * Dispatched whenever staff post or edit a reply to a review (see
+ * Modules\Core\Review\Services\ReviewService::reply()) — previously this
+ * happened with no event at all, so nothing could react to it (no audit
+ * trail, no "notify the reviewer their review got a reply" hook).
+ *
+ * $wasReply distinguishes a brand-new reply from an edit to an existing
+ * one — a listener building an audit trail or notification may care which
+ * happened (e.g. only notify the reviewer the first time, not on every
+ * subsequent edit).
+ */
+class ReviewReplied
+{
+    public function __construct(
+        public readonly ProductReview $review,
+        public readonly Staff $repliedBy,
+        public readonly bool $wasReply,
+    ) {}
+}

src/Review/Filament/Pages/ManageProductReviews.php

@@ -13,11 +13,11 @@ use Filament\Forms\Components\Textarea;
 use Filament\Forms\Components\TextInput;
 use Filament\Tables\Columns\TextColumn;
 use Filament\Tables\Table;
-use Illuminate\Support\Carbon;
 use Illuminate\Support\HtmlString;
 use Lunar\Admin\Filament\Resources\ProductResource;
 use Lunar\Admin\Support\Pages\BaseManageRelatedRecords;
 use Modules\Core\Review\Models\ProductReview;
+use Modules\Core\Review\Services\ReviewService;
 
 class ManageProductReviews extends BaseManageRelatedRecords
 {
@@ -139,10 +139,7 @@ class ManageProductReviews extends BaseManageRelatedRecords
                     ])
                     ->fillForm(fn (ProductReview $record) => ['reply' => $record->reply])
                     ->action(function (ProductReview $record, array $data) {
-                        $record->update([
-                            'reply' => $data['reply'],
-                            'replied_at' => Carbon::now(),
-                        ]);
+                        app(ReviewService::class)->reply($record, $data['reply'], auth('staff')->user());
                     }),
                 DeleteAction::make(),
             ])

src/Review/Services/ReviewService.php

@@ -0,0 +1,35 @@
+<?php
+
+namespace Modules\Core\Review\Services;
+
+use Illuminate\Support\Facades\Event;
+use Modules\Core\Auth\Models\Staff;
+use Modules\Core\Review\Events\ReviewReplied;
+use Modules\Core\Review\Models\ProductReview;
+
+/**
+ * The one place a reply is written onto a ProductReview — previously
+ * Modules\Core\Review\Filament\Pages\ManageProductReviews wrote directly
+ * to the record inside its own Action closure, with no Service and no
+ * event dispatched for a real state change (a customer's review getting a
+ * staff reply). Matches the write-then-dispatch shape every other
+ * module's Service already uses (e.g. Modules\Core\Payment\Services\
+ * PaymentMethodService, Modules\Core\Customer\Services\
+ * CustomerAccountService).
+ */
+class ReviewService
+{
+    public function reply(ProductReview $review, string $reply, Staff $repliedBy): ProductReview
+    {
+        $wasReply = $review->replied_at === null;
+
+        $review->update([
+            'reply' => $reply,
+            'replied_at' => now(),
+        ]);
+
+        Event::dispatch(new ReviewReplied($review, $repliedBy, $wasReply));
+
+        return $review;
+    }
+}