shippingAddress->meta['box_now_locker']). * * Box Now ships by compartment size, not weight — unlike ACS, which bills * by kg. One 'items' entry per box in ShipmentRequest::$boxes, so an order * needing more than one physical parcel (doesn't fit one compartment) * sends that many entries in a single delivery request rather than * several separate ones. */ class BoxNowFulfillmentService implements CarrierFulfillmentInterface, SupportsTracking { private const COMPARTMENT_SIZES = ['S' => 1, 'M' => 2, 'L' => 3]; public function __construct(private readonly BoxNowClient $client) {} public function createShipment(Order $order, ShipmentRequest $request): Shipment { $address = $order->shippingAddress; $destinationLocationId = $request->destinationLocationId; if (! $destinationLocationId) { throw new BoxNowApiException('No Box Now locker (locationId) was provided for this shipment.'); } if (empty($request->boxes)) { throw new BoxNowApiException('At least one box (compartment size) is required for a Box Now shipment.'); } $isCod = $request->paymentMode === 'cod'; $response = $this->client->request('post', '/delivery-requests', [ 'orderNumber' => $order->reference.'-'.$order->id, 'invoiceValue' => number_format($order->total->decimal, 2, '.', ''), 'paymentMode' => $isCod ? 'cod' : 'prepaid', 'amountToBeCollected' => $isCod ? number_format($request->amountToCollect ?? $order->total->decimal, 2, '.', '') : '0.00', 'origin' => [ 'contactNumber' => config('boxnow.sender.phone'), 'contactEmail' => config('boxnow.sender.email'), 'contactName' => config('boxnow.sender.name'), 'locationId' => config('boxnow.origin_location_id'), ], 'destination' => [ 'contactNumber' => $address->contact_phone, 'contactEmail' => $address->contact_email, 'contactName' => trim("{$address->first_name} {$address->last_name}"), 'locationId' => $destinationLocationId, ], 'items' => collect($request->boxes)->values()->map(fn (string $size, int $index) => [ 'id' => $order->id.'-'.($index + 1), 'name' => 'Order '.$order->reference.' (box '.($index + 1).')', 'value' => '0.00', 'compartmentSize' => self::COMPARTMENT_SIZES[$size] ?? self::COMPARTMENT_SIZES['S'], ])->all(), ]); $parcels = collect($response['parcels'] ?? []); if ($parcels->isEmpty()) { throw new BoxNowApiException('Box Now delivery request succeeded but returned no parcel ids.', $response); } // One Shipment row per box/parcel — each is independently // trackable/printable/cancellable via its own tracking_reference // (printLabel()/cancelShipment()/trackShipment() below already // operate per-Shipment), even though all boxes were submitted in // one delivery request. Siblings are linked via the shared // delivery_request_id in meta. $shipments = $parcels->map(fn (array $parcel) => Shipment::create([ 'order_id' => $order->id, 'carrier' => 'box-now', 'tracking_reference' => (string) $parcel['id'], 'meta' => [ 'delivery_request_id' => $response['id'] ?? null, 'locker_id' => $destinationLocationId, ], ])); return $shipments->first(); } public function printLabel(Shipment $shipment): string { $bytes = $this->client->requestRaw("/parcels/{$shipment->tracking_reference}/label.pdf"); $shipment->update(['label_printed_at' => now()]); return $bytes; } public function cancelShipment(Shipment $shipment): void { $this->client->request('post', "/parcels/{$shipment->tracking_reference}:cancel"); $shipment->update(['cancelled_at' => now()]); } public function trackShipment(Shipment $shipment): Collection { $response = $this->client->request('get', '/parcels', [ 'parcelId' => $shipment->tracking_reference, ]); $parcel = $response['data'][0] ?? null; if (! $parcel) { return collect(); } $events = $parcel['events'] ?? []; // Fall back to a single checkpoint from the parcel's current state // if Box Now didn't return a detailed events history. if (empty($events)) { $events = [[ 'type' => $parcel['state'] ?? 'new', 'locationDisplayName' => null, 'createTime' => $parcel['updateTime'] ?? $parcel['createTime'] ?? now()->toIso8601String(), ]]; } return collect($events)->map(fn (array $event) => new TrackingCheckpoint( status: $this->mapState($event['type'] ?? $parcel['state'] ?? 'new'), carrierStatus: $event['type'] ?? $parcel['state'] ?? null, message: null, location: $event['locationDisplayName'] ?? null, occurredAt: Carbon::parse($event['createTime']), meta: $event, )); } private function mapState(string $state): TrackingStatus { // TODO: confirm against a live BoxNow webhook payload whether a // distinct collected-from-sender state exists (e.g. between 'new' // and 'in-transit') before mapping it to // TrackingStatus::CollectedFromSender — BoxNow's own model is // locker-drop-off-based, so it may not have one. No guessed match // arm added; 'new' still falls through to Pending, InTransit // remains the earliest recognized checkpoint. return match ($state) { 'new' => TrackingStatus::Pending, 'in-transit', 'in-depot' => TrackingStatus::InTransit, 'in-final-destination', 'wait-for-load' => TrackingStatus::OutForDelivery, 'delivered' => TrackingStatus::Delivered, 'returned', 'accepted-for-return' => TrackingStatus::Returned, 'cancelled' => TrackingStatus::Cancelled, 'expired-return', 'missing' => TrackingStatus::Failed, default => TrackingStatus::Unknown, }; } }