Feature: Handling Cases for User to Customer Relationships

This commit handles a case where customer data are "dead-data" menaing there is no way of erasure for them, which makes the app non-compliant
This commit is contained in:
2026-08-24 21:41:23 +03:00
parent 9f540cbaa4
commit af380a7fa0
8 changed files with 256 additions and 15 deletions
+70 -5
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@@ -190,10 +190,71 @@ $service->cancelErasure($request);
Authentication is never blocked by deactivation — `UserOtpService::validate()` still requires
the correct OTP code. Once validated, it dispatches `Modules\Core\Auth\Events\UserAuthenticated`;
`Modules\Core\Privacy\Listeners\CancelErasureOnLoginListener` (registered in
`PrivacyServiceProvider`) looks for a pending request keyed on *that User's own id* — never a
Customer-scoped one, since Customer-scope never deactivates a login in the first place — and
calls `cancelErasure()` on it. Logging back in **is** the "I changed my mind" action — no
separate UI/flow needed for reactivation.
`PrivacyServiceProvider`, **queued** — see below) looks for a pending request keyed on *that
User's own id* — never a Customer-scoped one, since Customer-scope never deactivates a login in
the first place — and calls `cancelErasure()` on it, then reverts every Customer erasure request
it caused (see "The sole-owner cascade" below). Logging back in **is** the "I changed my mind"
action — no separate UI/flow needed for reactivation.
This listener is queued rather than synchronous, so login returns to the browser without waiting
on the bookkeeping. Nothing else in this codebase currently reads `deactivated_at` besides this
listener and `PrivacyService` itself — `UserOtpService::validate()` never gates the login on it —
so the brief window between the login response and the job actually running has no other consumer
to observe it as stale.
### The sole-owner cascade — erasing the last User on a Customer also erases the Customer
If a User is erased and they were the **only** User linked to a given Customer, that Customer's
data (orders, addresses, buyer record) becomes permanently unreachable through any login the
moment the User's identity is gone — nobody could ever again log in to exercise a data-subject
right over it. GDPR's data minimization principle (Art. 5(1)(c)) means it shouldn't just sit
there indefinitely with no legitimate purpose.
`requestErasureForUser()` and `requestImmediateErasureForUser()` both fire
`Modules\Core\Privacy\Events\UserErasureRequested` right after the request is created (and, for
the immediate path, before `completeErasure()` runs — see below).
`Modules\Core\Privacy\Listeners\CascadeCustomerErasureListener` (**queued**, registered in
`PrivacyServiceProvider`) handles it: for every Customer the User is linked to, if that User is
currently the *sole* linked User (count is 1, and that one User is this one — not just count ===
1, to be explicit rather than relying on an assumption), it opens a second, independent
grace-period request via `requestErasureForCustomer($customer, $user, causedByRequestId: ...)`.
Both requests then run through their own separate 30-day windows.
```
User erasure requested
│
▼
UserErasureRequested event ──▶ CascadeCustomerErasureListener (queued)
│
▼
for each linked Customer: sole owner?
│ yes
▼
requestErasureForCustomer(..., causedByRequestId: <user request id>)
```
**Tracing the cascade — `caused_by_request_id`.** A cascade-created Customer request's
`caused_by_request_id` points back at the User request that triggered it. This is what lets
`CancelErasureOnLoginListener` revert *exactly* the cascade a User's own cancellation should
undo (via `DataErasureRequest::caused()`) without ever touching an unrelated, independently
staff-requested Customer erasure the User happens to still be linked to.
**Why this is queued, not synchronous.** `CascadeCustomerErasureListener` runs as an independent,
separately-retryable job rather than inline inside `requestErasureForUser()` — a failure in the
cascade check never rolls back or blocks the User's own request, and there's no
`DB::transaction()` wrapping needed, since the two writes (the User's request, and any cascaded
Customer request) aren't required to be atomic with each other.
**A known, accepted race on the immediate-erasure path only.** Because the listener is queued,
Eloquent re-fetches its models fresh when the job actually runs (see
`Illuminate\Queue\SerializesModels`) — so `$event->request->subject->customers` reflects the
*real* state at execution time, not a stale snapshot from dispatch time. For
`requestImmediateErasureForUser()`, that job may run before or after `completeErasure()` detaches
the User's memberships in the same call. If the detach happens first, the User is simply no
longer linked to anything by the time the cascade job runs, and nothing cascades — an accepted
race for that rare, staff-only path (see "Immediate erasure" below), not a concern for the
everyday `requestErasureForUser()` grace-period path, where nothing detaches until its own later,
separate `completeErasure()` run — well after the cascade job has had time to fire.
### Processing due requests — one job per request
@@ -305,7 +366,11 @@ whole point is for these tables to remain readable after the record they're abou
erased. `DataErasureRequest::isForCustomer()` tells you which scope a given request is.
`DataErasureRequest.requested_by_type`/`requested_by_id` capture who asked for it (the subject
themselves, self-service, or `Staff` acting on their behalf) at request time.
themselves, self-service; `Staff` acting on their behalf; or, for a cascade-created Customer
request, the User whose erasure caused it — see "The sole-owner cascade") at request time.
`DataErasureRequest.caused_by_request_id` is set only on a cascade-created Customer request,
pointing back at the User request that triggered it; null on every normal, directly-requested
erasure — see `DataErasureRequest::causedBy()`/`::caused()`.
`DataErasureRequest.report` holds the full per-provider outcome once `completeErasure()` runs;
`DataExportRequest.file_path` points at the generated zip once `WriteExportToCsvListener`
finishes.