Feature: Creating Privacy Basics

src/Privacy/Models/DataErasureRequest.php

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+<?php
+
+namespace Modules\Core\Privacy\Models;
+
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\MorphTo;
+use Lunar\Models\Customer;
+use Modules\Core\Privacy\ErasureRequestStatus;
+
+/**
+ * A pending, cancelled, or completed right-of-erasure request — the grace-period
+ * record between "subject/staff asked for this" and "providers actually erased
+ * their data" (see Modules\Core\Privacy\PrivacyService, which creates/processes
+ * these).
+ *
+ * `subject` is polymorphic — either a Lunar Customer (business account) or a User
+ * (individual), never both. See docs/privacy.md "User-scope vs Customer-scope" for
+ * why these are two genuinely different operations with different blast radii,
+ * not one "erase this customer and cascade to their users" flow.
+ *
+ * `requestedBy` is separately polymorphic (the subject themselves, self-service,
+ * or Staff acting on their behalf), stored as plain type+id columns rather than
+ * morphs() since it's always exactly one of those two concrete actor types.
+ */
+class DataErasureRequest extends Model
+{
+    protected $guarded = [];
+
+    protected $casts = [
+        'status' => ErasureRequestStatus::class,
+        'scheduled_for' => 'datetime',
+        'cancelled_at' => 'datetime',
+        'completed_at' => 'datetime',
+        'report' => 'array',
+    ];
+
+    public function subject(): MorphTo
+    {
+        return $this->morphTo(__FUNCTION__, 'subject_type', 'subject_id');
+    }
+
+    public function requestedBy(): MorphTo
+    {
+        return $this->morphTo(__FUNCTION__, 'requested_by_type', 'requested_by_id');
+    }
+
+    public function isForCustomer(): bool
+    {
+        return $this->subject_type === (new Customer)->getMorphClass();
+    }
+
+    public function isPending(): bool
+    {
+        return $this->status === ErasureRequestStatus::Pending;
+    }
+
+    public function isDue(): bool
+    {
+        return $this->isPending() && $this->scheduled_for->isPast();
+    }
+}

src/Privacy/Models/DataExportRequest.php

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+<?php
+
+namespace Modules\Core\Privacy\Models;
+
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\MorphTo;
+use Lunar\Models\Customer;
+use Modules\Core\Privacy\ExportRequestStatus;
+
+/**
+ * A right-of-access export request. Created synchronously (fast — one insert), then
+ * ExportDataSubjectJob (queued) does the actual work of gathering every registered
+ * provider's data and, via Modules\Core\Privacy\Listeners\WriteExportToCsvListener,
+ * writing it to a file. file_path is null until that completes.
+ *
+ * `subject` is polymorphic — either a Lunar Customer (business account) or a User
+ * (individual), never both. See docs/privacy.md "User-scope vs Customer-scope".
+ */
+class DataExportRequest extends Model
+{
+    protected $guarded = [];
+
+    protected $casts = [
+        'status' => ExportRequestStatus::class,
+        'completed_at' => 'datetime',
+    ];
+
+    public function subject(): MorphTo
+    {
+        return $this->morphTo(__FUNCTION__, 'subject_type', 'subject_id');
+    }
+
+    public function isForCustomer(): bool
+    {
+        return $this->subject_type === (new Customer)->getMorphClass();
+    }
+}