diff --git a/config/lunar/orders.php b/config/lunar/orders.php
index 3916644..a704e76 100644
--- a/config/lunar/orders.php
+++ b/config/lunar/orders.php
@@ -58,11 +58,23 @@
     | make sense for the store you're building.
     |
     */
-    'draft_status' => 'awaiting-payment',
+    'draft_status' => 'awaiting_payment',
 
+    // Two sequences — carrier and store-pickup — see Modules\Core\Order\
+    // Services\OrderStatusFlow, the single source of truth for which
+    // transitions are actually offered from a given status. Payment
+    // timing (prepaid vs. cash-on-delivery) does not affect this
+    // sequence at all — see Order::paid/paid_at instead, an entirely
+    // independent field with no status value of its own.
+    //
+    // 'favourite' controls whether a status gets its own tab in the order
+    // list topbar (Lunar\Admin\...\ListOrders::getDefaultTabs()) — set
+    // only on the main-journey statuses so the topbar isn't cluttered
+    // with every branch/exception value; every status (favourite or not)
+    // remains reachable via the table's own status filter/search.
     'statuses' => [
 
-        'awaiting-payment' => [
+        'awaiting_payment' => [
             'label' => 'Awaiting Payment',
             'color' => '#848a8c',
             'mailers' => [],
@@ -70,17 +82,25 @@
             'favourite' => true,
         ],
 
-        'payment-offline' => [
-            'label' => 'Payment Offline',
+        'processing' => [
+            'label' => 'Processing',
             'color' => '#0A81D7',
             'mailers' => [],
             'notifications' => [],
             'favourite' => true,
         ],
 
-        'payment-received' => [
-            'label' => 'Payment Received',
-            'color' => '#6a67ce',
+        'ready_for_dispatch' => [
+            'label' => 'Ready for Dispatch',
+            'color' => '#c98a2e',
+            'mailers' => [],
+            'notifications' => [],
+            'favourite' => true,
+        ],
+
+        'ready_for_pickup' => [
+            'label' => 'Ready for Pickup',
+            'color' => '#c98a2e',
             'mailers' => [],
             'notifications' => [],
             'favourite' => true,
@@ -88,11 +108,78 @@
 
         'dispatched' => [
             'label' => 'Dispatched',
+            'color' => '#0A81D7',
             'mailers' => [],
             'notifications' => [],
             'favourite' => true,
         ],
 
+        'delivery_failed' => [
+            'label' => 'Delivery Failed',
+            'color' => '#c0392b',
+            'mailers' => [],
+            'notifications' => [],
+            'favourite' => false,
+        ],
+
+        'picked_up' => [
+            'label' => 'Picked Up',
+            'color' => '#3f7a5c',
+            'mailers' => [],
+            'notifications' => [],
+            'favourite' => true,
+        ],
+
+        // The parcel arriving and the return window opening are the same
+        // moment — one status value covers both.
+        'delivered' => [
+            'label' => 'Delivered',
+            'color' => '#c98a2e',
+            'mailers' => [],
+            'notifications' => [],
+            'favourite' => true,
+        ],
+
+        'completed' => [
+            'label' => 'Completed',
+            'color' => '#3f7a5c',
+            'mailers' => [],
+            'notifications' => [],
+            'favourite' => true,
+        ],
+
+        'return_requested' => [
+            'label' => 'Return Requested',
+            'color' => '#c98a2e',
+            'mailers' => [],
+            'notifications' => [],
+            'favourite' => false,
+        ],
+
+        'returned' => [
+            'label' => 'Returned',
+            'color' => '#c0392b',
+            'mailers' => [],
+            'notifications' => [],
+            'favourite' => false,
+        ],
+
+        'partially_refunded' => [
+            'label' => 'Partially Refunded',
+            'color' => '#c98a2e',
+            'mailers' => [],
+            'notifications' => [],
+            'favourite' => false,
+        ],
+
+        'refunded' => [
+            'label' => 'Refunded',
+            'color' => '#c0392b',
+            'mailers' => [],
+            'notifications' => [],
+            'favourite' => false,
+        ],
+
     ],
 
     /*
diff --git a/config/lunar/panel.php b/config/lunar/panel.php
index 04197c1..ce40d1a 100644
--- a/config/lunar/panel.php
+++ b/config/lunar/panel.php
@@ -46,6 +46,6 @@
     | to include in the count below.
     |
     */
-    'order_count_statuses' => ['payment-received'],
+    'order_count_statuses' => ['processing'],
 
 ];